Kodiaq Maintenance Options
Following installation of the Kodiaq system, Intelliquence provides a free
90-day support period. For on-going maintenance, Intelliquence has several
options available from which to choose.
Fixed Price Maintenance and Upgrades Agreement
If you select this option, you may also choose a level of support and number of
hours that will be provided by Intelliquence each month. This agreement covers:
- problem investigation and resolution
- program enhancements
- new modules
- product upgrades
Consulting Services Agreement
If you select this option, you will be billed monthly at an hourly rate
for the actual hours Intelliquence spends providing modifications to your system.
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