Kodiaq Maintenance Options
Following installation of the Kodiaq system, Intelliquence provides a free
90-day support period. For on-going maintenance, Intelliquence has several
options available from which to choose.
Fixed Price Maintenance and Upgrades Agreement
If you select this option, you may also choose a level of support and number of
hours that will be provided by Intelliquence each month. This agreement covers:
problem investigation and resolution
program enhancements
new modules
product upgrades
Consulting Services Agreement
If you select this option, you will be billed monthly at an hourly rate
for the actual hours Intelliquence spends providing modifications to your system.
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